Privacy Policy

Overview

Whitestone Ventures Limited (“Whitestone”, “we”, “us” or “our”) respects your privacy and is committed to handling personal information responsibly.

This Privacy Policy explains how we collect, use, store and protect information when you visit whitestone.mu, contact us, submit an enquiry or otherwise interact with us.

Information we collect

When you use our website, we may collect information that you provide directly to us. This may include your name, business or organisation name, email address, telephone number, the service you are interested in, and any information you include in an enquiry or message.

You are not required to provide more information than is reasonably necessary for us to respond to your enquiry.

We may also collect limited technical and usage information when you visit the website, such as browser and device information, approximate location, pages viewed, session information, referring pages and general website interaction data.

How we use your information

We may use personal information to respond to enquiries, communicate with prospective and existing clients, understand your requirements, prepare proposals or quotations, provide or manage our services, maintain our business records, improve our website and services, protect the website against spam, fraud and malicious activity, and comply with applicable legal or regulatory obligations.

Where appropriate, processing may be based on your consent, steps taken at your request before entering into a contract, performance of a contract, compliance with a legal obligation or our legitimate business interests, provided those interests do not override your rights and interests.

Contact form

When you submit the contact form on Whitestone.mu, the information you enter is transmitted to us so that we can review and respond to your enquiry.

Submitting an enquiry does not create a contractual relationship between you and Whitestone. A service relationship is established only where separately agreed between the parties.

Please avoid including sensitive or unnecessary personal information in the message field.

Google Analytics

We use Google Analytics to help us understand how visitors use Whitestone.mu and to improve the performance, content and usability of the website.

Google Analytics may process information including website usage data, session information, approximate geographic location, browser and device information and identifiers stored through cookies or similar technologies.

Google Analytics 4 may use first-party cookies, including cookies used to distinguish users and maintain session information. We do not intentionally send information such as your name, email address or telephone number to Google Analytics.

Cookies and similar technologies

Whitestone.mu may use cookies and similar technologies for website functionality, security and analytics.

Some technologies are necessary for the operation and security of the website. Others, such as analytics cookies, help us understand website usage.

You can usually control or delete cookies through your browser settings. Restricting certain cookies may affect some website functionality. Where required by applicable law, we will request consent before using non-essential cookies or similar technologies.

Cloudflare Turnstile

Our contact form uses Cloudflare Turnstile to help protect the website from spam, bots and malicious submissions.

Turnstile may process technical signals such as your IP address, browser or User-Agent information and other browser or network signals required to distinguish legitimate visitors from automated traffic. Information processed through Turnstile is also subject to Cloudflare’s applicable privacy documentation.

Sharing of information

We do not sell personal information.

We may disclose information to trusted service providers where reasonably necessary to operate our website or business, including hosting, email, security, analytics, IT and professional service providers. Those providers may process information only to the extent necessary to provide their services or as otherwise permitted by law.

We may also disclose information where required by law, regulation, court order or a lawful request from a competent authority, or where reasonably necessary to protect our legal rights, users or systems.

International data transfers

Some technology providers used by Whitestone may process or store information outside Mauritius.

Where personal information is transferred outside Mauritius, we will take reasonable steps to ensure that the transfer is made in accordance with applicable data protection requirements and that appropriate safeguards are used where required.

Data retention

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, including responding to enquiries, maintaining client and business records, meeting legal or accounting obligations and resolving disputes.

Information that is no longer required will be deleted, anonymised or securely disposed of where reasonably practicable.

Security

We use reasonable administrative, technical and organisational measures intended to protect personal information against unauthorised access, disclosure, loss, alteration or misuse.

No website, email service or internet transmission can, however, be guaranteed to be completely secure.

Your rights

Subject to applicable law, you may have the right to request access to personal information we hold about you, request correction of inaccurate or incomplete information, request erasure in certain circumstances, request restriction of processing, object to certain processing, and withdraw consent where processing is based on consent.

To exercise a privacy right, contact info@whitestone.mu. We may need to verify your identity before processing a request.

You may also raise a complaint with the Mauritius Data Protection Commissioner where you believe that your personal information has been processed contrary to applicable law.

Third-party websites

Whitestone.mu may contain links to third-party websites, social networks or other external services.

We are not responsible for the privacy practices, availability, security or content of third-party websites. You should review their privacy policies before providing personal information.

Children

Whitestone’s services are intended primarily for businesses and adults acting in a professional capacity. We do not knowingly seek to collect personal information from children through the website.

Changes to this policy

We may update this Privacy Policy from time to time to reflect changes to the website, our services, technology or applicable legal requirements.

The latest version will be published on Whitestone.mu together with its effective or last-updated date.

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